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DELIVERY

Our delivery charges are as follows:

UK Standard 1st Class Royal Mail delivery is £3.95 for unlimited items. Items are despatched the same day Mon-Fri where possible, items ordered Saturday or Sunday will be despatched the following Monday. Items are usually received within 1-4 working days but Soft C cannot be held responsible for postal delays.

UK Next (working) Day delivery is £6.50. Orders must be placed before 4:00pm the day before Mon-Thurs. Orders placed on a friday or saturday will arrive the following Monday. We do not deliver on Public or Bank Holidays.

Saturday Delivery is £8.95. Orders must be placed before 4:00pm friday.

Delivery to the rest of Europe is £8.95. Please allow 3-7 working days for your item to arrive.

Delivery to the rest of the world is £10.95. Please allow 5-10 working days for your item to arrive.

A signature will be required on receiving your item(s). If no-one is available to sign for your item, a card will be left with details of the depot where your item will be available for collection.

RETURNS

If you're not entirely satisfied with your purchase or if your item is faulty/damaged, you can simply return your item by firstly sending us an email to info@softc.co  with your name, address, item(s) ordered, purchase date and reason for returning the item(s).
Once we receive your email, we will then send you instructions on how to return the item(s). Items must be returned to us within 14 days of purchase. 

For Faulty/damaged items postage will be refunded, for all other returns you will be responsible for paying the return postage and only the cost of the goods will be refunded.